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- Given that SLC products are disposable and food-grade they are generally not eligible for returns.
- In the unlikely event that your goods arrive damaged, you can email us a photo of the damaged product with the order number and invoice within 48 hours of receiving your order. Upon authorization of returns, we will gladly offer you an exchange or refund. Items that may have been damaged, defective or sent by error will be fully refunded.
- We aim to process all returns within one week. If you have any questions about your return, feel free to reach out to the SLC team at firstname.lastname@example.org
- All returns are subject to the discretion of Southern Leaf Co.